Q: What Payment Methods do you offer?
A: As well as standard cash/card transactions we also offer. Lay by

Q: Can you ship to .......
A: If it’s in Australia – Yes,
If it’s not – Maybe, let us know where you are
Q: I’ve seen a better price, do you price match?
A: Where ever we can, Yes. Just let us know.
Q: Do you offer instrument servicing and repair?
A: Yes we do. For any major jobs and intricate work
Q: Do you offer tuition?
A: Yes & have so for 15 years Check out Our Tuition Page
Q: Do you sell 2nd hand instruments?
A: Absolutely

Q: Do you buy 2nd hand Instruments.
A: We buy 2nd hand instruments & you can certainly trade them in on your next purchase.

Q: Do you do gift vouchers?
A: Soon, come Talk to Brad in Store

Q: You don’t seem to have the item I’m looking for. Can you get it for me?
A: If it’s a brand we stock the answer is more than likely, yes. Let us know what you’re chasing.

Q: I’ve changed my mind, Can I get a refund?
A: Sorry no refunds for incorrect choice but if you need some help deciding feel free to contact our stores for some professional advice.

Q: My goods are faulty, what do I do?
A: Get in contact with us immediately and we will sort it out for you!

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The Guitar Den sunshine coasts most enjoyable guitar lessons & tuition with great vintage selections to learn on 2 guitar teachers always on hand